Location	Domestic	International	Transaction type
All IDBI Bank ATMs	Over 1660	Not Applicable	For all ATM transactions
Shared Network ATMs	Over 1 lakh	Over 18 lakh	For Balance Inquiry & Cash withdrawal
Merchant Locations	Over 5.70 lakh	Over 29 million	For purchases
Merchant Locations	Cash at POS facility	-	Cash Withdrawal max. Rs -1000/- per day per card

If your IDBI Bank International Debit-cum-ATM Card gets lost/stolen, you are protected from fraudulent charges from the moment you report the loss to the Bank.

If your card is lost/stolen in India you have the following options:

Call 1-800-22-6999 (24-hour toll-free number) immediately and report the loss. If you do not have access to the above number, then call our Phone Banking Centre. For MTNL / BSNL Customers call: 1800-22-1070 and for Other Customers call: 1800-200-1947. Your Debit Card will be deactivated immediately to prevent misuse.

If your card is lost/stolen while you are overseas please call 022-66937000 or you can also call the Visa/ MasterCard Global Emergency help line numbers hosted on their website.

It is also advisable that you report the loss in writing to the Bank at the address/fax number, which will be communicated, to you by the Phone Banking executive. Additionally, you must report the loss/theft of the Card to the nearest local police authorities, and forward a copy of the FIR to the Bank.

Charges for use at merchant locations:

There are no transaction charges for using the card at a Merchant location in India. However,for international transactions (ATM & POS both), there will be cross currency mark up of 3.5%.  

For a transaction slab of Rs.400 – Rs.2000/- surcharge will be waived. However, at railway merchants surcharge at 2.5% of the transaction value will be levied as per industry practice.

ATM Usage Charges **

Transaction	Cash Withdrawal & Balance Inquiry
IDBI Bank  ATMs	NIL
Domestic Visa / Plus or MasterCard ATM	For Savings A/c Customers First 5 Financial/Non-Financial* transactions per month- FREE Thereafter, Cash Withdrawal: Charge of Rs. 20/- per transaction Balance enquiry: Rs 8/- per transaction For Current A/c Customers – Chargeable from first transaction  Cash Withdrawal: Rs. 20/- per transaction Balance enquiry: Rs 8/- per transaction
International Visa / Plus or MasterCard ATM	For – Cash Withdrawal:Rs 140/- per transaction Balance enquiry: Rs 30/- per transaction

*Financial Transaction (Cash withdrawal)  & non-financial Transaction(Balance Enquiry, PIN Change & Mini statement)

**Please refer to schedule of facilities (SOF) of your account for details of service charges / fee.

Open a Savings/Current Account  with IDBI Bank and get your Gold Debit-cum-ATM Card. In case you already have an account with us and would like to apply for Gold Debit Card, please submit the Channel registration form at your nearest branch.